Call us at:

  • 876-953-3810

Our Company

Our Story

Glamour Luxury Destination Concierge is strategically headquartered in the tourism mecca of Montego Bay, Jamaica – one island with several amazing destinations. We provide limitless access to the many shades of the country, be it serene and scenic to vibrant and vivacious. Our vision to be the most successful DMC in the Caribbean region is centered around our continuous efforts to create a superior service with a unique personalized touch.

A pioneer in Destination Management Services in the Caribbean, Glamour was established in Jamaica over 30 years ago by a team of the island’s most successful hospitality and tourism professionals.  Chairman and Director Roy Anderson and Co-Director Myrtle Dwyer established the company in 1987 in response to the demands of discerning clients, with the intent of providing the highest level of ground services in the Caribbean.

Originally known as Glamour Tours, the company re-branded to Glamour Destination Management Company in 2008 to reinforce its expansion of services and professionalism. Rachel Anderson, a graduate of economics from Davidson College, North Carolina, U.S.A., joined in 2007 as Director of Business Expansion & Development to assist in building onto this solid framework created by her parents. In celebration of thirty years of service excellence in the industry, the team, guided by CEO, Rachel Anderson embarked on a further rebranding programme defining its points of differentiation

Glamour began with the introduction of a programme of planning for meetings, incentives and special interest groups as well as providing luxury ground handling services for their discriminating clients staying at the famous Half Moon in Rose Hall, Jamaica. Armed with the knowledge and success gained from that venture, Glamour Destination Management has grown its own fleet of luxury vehicles and offers a wide range of services to international clients across the island of Jamaica.

 

Our Team

The key to success of any business venture lies in its staff, and Glamour is of no exception. We pride ourselves as a family of professional, courteous, and dedicated employees. Our staff includes experts in every phase of the travel business - hotels, attractions, transportation – and they are at your service whenever you need them.

All of our employees are highly experienced and knowledgeable. Each person is screened carefully and trained through seminars on general corporate policies. Some of their unique talents include fluency in German and Spanish, with the employment of Russian, Portuguese, and even Italian translators upon request. Our cadre of dedicated drivers/guides and coordinators are among the best in the region. With on-going training, they are equipped to exceed our customers’ expectations every time.

In order to retain the best, there are staff handbooks, Destination Management Manuals and Guides, which each member of the staff must complete. There is on-going, rigorous training in house by both professionals and consultants. All staff members are required to attend training courses done by the local Tourism Development Company under the auspices of the Jamaica Tourist Board.

Glamour Advantage

In recognition of the importance of every client, Glamour extends personalized service based on the requirements of each person or group. The aim is to take the time out to understand each request and deliver on each promise and exceed expectations.

Social Responsibility

Over fifteen years ago, the team at Glamour launched its Corporate Social Responsibility Programme – “Partnership with a Mission” with the sole aim of reaching out to community to lend a hand where possible. Prior to this on a personal level, the Directors have always extended their help to schools, churches, children’s homes and institutions for the aged. “We reached out to our travel partners, meeting & incentive organizers and clients to join hands with us to support individuals and institutions which need assistance. The response was as astounding as many people came on board,” said Rachel Anderson, Chief Executive Officer.

Curated Designs

The team at Glamour has always prided itself in its creative flexibility and capability. Additionally, the company has amassed a group of vendors with whom the team works to execute activities and events seamlessly. Each theme is skillfully designed and choreographed to perfection.